Capriza version 22 is now available with the following features and enhancements.
1. New actions on Zapp’s Feedback
1.1 Create a ticket to Capriza is an option that opens a Capriza support ticket request. The form encourages Zappers to provide useful support request details and their support expectations. These details, together with the feedback data, should help Capriza Support better understand the support request. Detailed, accurate problem descriptions provided by Zappers enhance Capriza Support’s ability to provide the support they require.
1.2 Feedback Inspector (beta) is a new tool assisting in the analysis of feedback logs. It uploads the feedback runtime log file and provides initial analysis of the mobile last action, mobile page(s) score and the identifications ranking of the web controls on the web page. In addition, it presents a snapshot of the web page as displayed in the runtime agent. When relevant, it provides suggestions for fixes. The runtime log file is also available for review in the Feedback Inspector.
1.3 Add Note is an option for creating internal notes regarding the feedback items. When reviewing feedback logs, the Zapper can add internal notes regarding analysis, the debug process and other issues. When creating a ticket for Capriza, the zapper can optionally add the note by selecting the Include Feedback Note checkbox.
The ID that is included with each file associated with the feedback is also the ID of the feedback note.
Note: There is only one note for each feedback, but it can be edited (including added to) at any time.
1.4 Archive/Unarchive now allows better management of feedback lists. In addition, Show Archived displays archived items in greyed-out format. Feedbacks are displayed as Unread (bold) until interacted with in any way.
2. Dashboard defect fixes are included in the release.
Designer and Mobile
- Show Zapp version in WorkSimple - For all non-production zapps, the Zapp version number is displayed in the top left corner of the tile. (The version number continues to be displayed in tile details.)
- Side Menu icon orientation can be changed to vertical/horizontal - please ask Capriza support to configure that as desired.
- Defect fixes.
Migration and Known issues
End of support for up to and including version 15
Capriza Worksimple versions up to and including version 15 are no longer officially supported. Zapps built using these older versions of the Capriza Designer should continue to run normally, but it is highly recommended that these Zapps be updated to the latest Capriza Worksimple version to take full advantage of the latest performance and user experience improvements.
To check the version of your Zapp, navigate to the Zapp page in your Dashboard and click on the version row to expand it. The Zapp version number is next to the Zapp URL as "Capriza version: ##".
In general, Capriza officially supports versions for up to 18 months.
Please contact your Capriza Customer Success Manager for further details and assistance.
As always, it is a good practice to run through a full test cycle with several user login types and roles when updating your Zapp to a new release version.
- Capriza Product Team