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Downloading Raw Usage Data

In addition to the graphs available in the Adoption tab of the Capriza Dashboard, you may also download the raw data of each Zapp session for additional analysis. The files can be downloaded by clicking the arrow next to the Runs and Events graphs.

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A “generating report” message will display in the lower lefthand corner of the screen while your report is created. For large quantities of data (e.g. 100K+ runs), this may take up to five minutes.

 

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You will receive an alert in browser when your report is ready.

 

Zapp Runs

 

The Zapp Runs CSV file will be named Runs_actvity_date-date, with the date fields corresponding to your selected date range for the data (e.g. Runs_activity_20170216-2017-0317). The following columns are included in the file:

 

Runs_Report.png

  • Date: Date of the Zapp run in the following format: M/D/YYYY.

  • Time: Time of the Zapp run. Timezone is GMT.

  • Identity: A unique identifier for the end user generated by Capriza. Please see Organization-Level Statistics for more information on how Capriza tracks unique users.

  • Email: The user's email address. This field will only be populated if the user's email is used to log into WorkSimple or the source application.

  • Username: The user's username for the source application.

  • First Visible: The Time to First Page in milliseconds. Please see Zapp-Level Statistics for more information.

  • Application: The time it takes the virtual browser on the Capriza Runtime to load the source application in milliseconds. Please see Zapp-Level Statistics for more information.

  • Network: The time it takes the mobile device to connect with the virtual browser in milliseconds. Please see Zapp-Level Statistics for more information.

  • Events: The number of Events carried out during the Zapp run.

Event Data

 

The Event Report is a csv filed with the name format Events_activity_date-date with the date fields corresponding to your selected date range for the data (e.g. Events_activity_20170216-2017-0317).The following fields are included:

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  • Date: Date of the Zapp run in the following format: M/D/YYYY.

  • Time: Time of the Zapp run. Timezone is GMT.

  • Identity: A unique identifier for the end user generated by Capriza. Please see Organization-Level Statistics for more information on how Capriza tracks unique users.

  • Email: The user's email address. This field will only be populated if the user's email is used to log into WorkSimple or the source application.

  • Username: The user's username for the source application.

  • Event: The name of the event as defined in the Designer during the Zapp Building process. Please see Implementing Event Tracking for more information.

  • Conversion: Indicates if a particular event represents a conversion (i.e. indicates successful completion of the Zapp workflow). If an event is a Conversion Event, TRUE will appear in the cell. If not, the cell will be blank.

  • Data: This column contains additional information about the Event, such as value of the action (i.e. text input into a textbox, selection made from a dropdown, etc.), name (if the control is a button or link), or value passed via custom script (please see Tracking Events via Scripting).

 

 

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