Zapps are apps created using the Capriza platform. While capable of running on any modern browser, they are optimized for modern mobile devices.
Zapps can be based on any HTML-based application, and the business logic, access controls, and even design elements will be carried over from the source application.
While Zapps can be created for virtually any use case, we recommend breaking Zapps into simple, 1-minute workflows that users can complete with a few inputs. Some of the most common Zapp use cases are as follows.
Support & Maintenance
Field employees that provide support and maintenance services often must fill out paper forms and then later input the same information into a back office system, leading to longer repair times and lower customer satisfaction. Mobilizing the enterprise systems utilized by these teams allows employees to capture maintenance requests in real time and even incorporate photos taken with their mobile devices.
For a real world example, please see our City of Los Angeles case study.
When traveling from prospect to prospect, entering meeting notes or even generating price quotes and invoices typically must wait until the salesperson is back in the office. By providing simple, mobile workflows, salespeople can easily access pricing and product information and update deal statuses, ensuring sales forecasts remain up to date.
To read how the Linde Group leveraged Capriza to empower their sales team, click here.
Fulfillment & Revenue Recognition
Relying on paper processes to track fulfillment and delivery of orders can mean large lag times before enterprise systems are updated and, as a result, delays in revenue recognition and even compliance issues. With the ability to track order fulfillment and even scan barcodes via a zapp, the enterprise can recognize revenue in real time and fulfill compliance requirements.
Please see the Titan Machinery Corporation case study for an example of this use case.
Mobilizing enterprise applications also enables companies to provide self-service options for key HR functions, such as onboarding, open enrollment, PTO requests, etc. Not only do these zapps save the HR team time but they lead to increased employee satisfaction by providing the seamless mobile transactions people, in particular millennials, expect in today's smartphone-dominated world.